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FREQUENTLY ASKED QUESTIONS
Will I Receive the Same Product I See in the Picture?
At LEATHERISM US, we know how important it is to get exactly what you expect when you shop online. Every product photo on our website is a true representation of the item you will receive. We maintain complete transparency in our listings and ensure that colors, designs, and details match the real product as closely as possible.
We recommend checking the product descriptions and specifications for additional details, and if you have any questions, our friendly customer support team is always ready to assist. Your satisfaction is our priority, and we are committed to delivering premium-quality products that meet or exceed your expectations.
Where Can I View My Sales Receipt?
At LEATHERISM US, you can easily view and download your sales receipt from your account dashboard after completing a purchase. Simply log in to your account, go to the Orders section, and select the relevant order to see your receipt and order details.
If you checked out as a guest, your receipt will be sent to the email address you provided during checkout. Should you need an additional copy or have any issues accessing it, our customer support team is always ready to help.
How Can I Return an Item?
Returning an item at LEATHERISM US is simple and hassle-free. Log in to your account, navigate to your Order History, and follow the steps to submit a return request. Once your request is approved, we’ll provide you with a return label and clear instructions for sending the item back.
After we receive the returned item, your refund or exchange will be processed promptly. If you need any assistance during the process, our customer support team is always ready to help. Your satisfaction is our priority, and we strive to make returns as smooth as possible.
Will You Restock Items Marked as “Out of Stock”?
At LEATHERISM US, we work hard to keep our products available, but due to high demand, some popular items may sell out temporarily. When this happens, we actively work to restock them as quickly as possible.
For your convenience, you can sign up for back-in-stock notifications on the product page, and we’ll email you as soon as the item becomes available again. We appreciate your patience and loyalty, and we’re committed to making sure you can get the styles you love.
Where Can I Ship My Order?
At LEATHERISM US, we provide reliable shipping options for both domestic and international destinations. Whether you’re ordering within the United States or from overseas, you can select your preferred shipping address during checkout.
To ensure timely delivery, please double-check that your shipping information is accurate. Our goal is to make your shopping experience smooth and hassle-free, delivering your order quickly and securely. If you have any questions or need help with shipping arrangements, our customer support team is always here to assist.
